Customers

Outcomes, not logo walls.

Real workflows shipped by real ops teams. Each story names the workflow, the metric, the modules used, and the person who shipped it. No “Trusted by industry leaders.”

Stories by industry

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Non-matches dim rather than disappear — the wall keeps its rhythm. The featured story below updates the same way.

Showing all 5 stories

Month-end close5 days to 4 hours
Our close used to swallow the first week of every month. With sub-ledgers posting in real time, finance reviews instead of rebuilds. We close before the dock crew finishes their Monday cycle counts.
Priya AnandController · Meridian Hardware SupplyIndustrial distribution · $34M revenue · 58 staff
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The full set — filter narrows focus without losing the rest.

Cycle count accuracy92% to 99.4%
Three warehouses, six pickers per shift, and counts that finally agree with the system. The mobile flows match how the team actually walks the aisles, so they actually use them.
Marcus RiveraOperations Director · Cascade Pacific FoodsFood distribution · $28M revenue · 42 staff
PO chase elimination14 hours per week reclaimed
Buyers spent half their week chasing supplier confirms across email and voicemail. The supplier portal plus auto-escalation killed that entire workflow. They actually negotiate now.
Aisha OkaforVP Supply Chain · Longhaul ComponentsAutomotive parts · $62M revenue · 87 staff
B2B portal adoption71% of reorders self-service
We were terrified of the CSR backlash when we launched the portal. The opposite happened — our top customers loved skipping the phone tag. Service team now handles the complicated stuff.
Jen HollowayDirector of Customer Success · Craftworks Brewing SupplySpecialty wholesale · $19M revenue · 27 staff
Warehouse onboarding11 days to 2 days
Seasonal hires used to take two weeks to be useful on the floor. The scanner app is simple enough that a new picker is productive after the safety briefing. Onboarding checklist tracks the rest.
Tom BeckWarehouse Manager · Fieldstone Outdoor Co.Multi-channel retail · $22M revenue · 36 staff
Demand forecast accuracyMAPE 24% to 11%
We tested the AI forecast against our planner spreadsheets for two quarters before trusting it. It now drives reorder for 80% of SKUs. The planner spends their day on the exception list, not the baseline.
Sofia LindqvistHead of Planning · Northbeam ToolsIndustrial wholesale · $48M revenue · 71 staff
Industry

Wholesale

Wholesale distributors live with split deliveries, broken case pricing, and 90-plus-day terms. The customer master is the asset; the order is just the latest invoice against it. Anything that fragments that customer view costs you renewals.

MetaERP brings PO chase, AR aging, standing orders, and per-customer pricing into one tenant. Buyers see supplier confirms in line; AR sees the dunning ladder beside the customer card; sales sees lifetime spend beside the open quote.

Common modules
  • Purchasing
  • Suppliers
  • Invoices
  • Financial
  • Pricing
  • Standing Orders
Month-end close5 days to 4 hours
Our close used to swallow the first week of every month. With sub-ledgers posting in real time, finance reviews instead of rebuilds. We close before the dock crew finishes their Monday cycle counts.
Priya AnandController · Meridian Hardware SupplyIndustrial distribution · $34M revenue · 58 staff
Cycle count accuracy92% to 99.4%
Three warehouses, six pickers per shift, and counts that finally agree with the system. The mobile flows match how the team actually walks the aisles, so they actually use them.
Marcus RiveraOperations Director · Cascade Pacific FoodsFood distribution · $28M revenue · 42 staff
Industry

Light manufacturing

Light manufacturing means BOMs that change every quarter, sub-assemblies that ship as components, and customer parts numbers that map to internal SKUs in three different ways. Capacity is the constraint, not warehouse space.

Work orders, MRP, and quality holds live alongside the sales order that drove them. When a customer asks for an updated commit date, the answer comes from the same record the floor is building against.

Common modules
  • Inventory
  • Purchasing
  • Suppliers
  • Fulfillment
  • Invoices
PO chase elimination14 hours per week reclaimed
Buyers spent half their week chasing supplier confirms across email and voicemail. The supplier portal plus auto-escalation killed that entire workflow. They actually negotiate now.
Aisha OkaforVP Supply Chain · Longhaul ComponentsAutomotive parts · $62M revenue · 87 staff
Industry

Multi-channel retail

You sell on Shopify, Amazon, a wholesale portal, and the showroom. Stock has to be one number across channels; oversells cost margin and reviews. Returns flow back to the same SKU that left the building.

MetaERP runs inventory as the source of truth and exposes it to every channel through tested connectors. Allocation rules keep priority channels protected; reorder math respects the velocity of each lane.

Common modules
  • Inventory
  • Warehouse
  • Fulfillment
  • Recruit
  • HR
Warehouse onboarding11 days to 2 days
Seasonal hires used to take two weeks to be useful on the floor. The scanner app is simple enough that a new picker is productive after the safety briefing. Onboarding checklist tracks the rest.
Tom BeckWarehouse Manager · Fieldstone Outdoor Co.Multi-channel retail · $22M revenue · 36 staff
Industry

B2B distribution

B2B buyers want to self-serve reorders, see their negotiated pricing, and pull invoices without calling AR. Your CSRs want their time back for the genuinely hard conversations.

A branded customer portal sits on top of the same records the back office uses. Reorder from past purchases, view shipments, raise tickets, pay invoices — with nothing duplicated and no integration to maintain.

Common modules
  • Portal
  • Customers
  • Invoices
  • Inbox
  • Purchasing
Month-end close5 days to 4 hours
Our close used to swallow the first week of every month. With sub-ledgers posting in real time, finance reviews instead of rebuilds. We close before the dock crew finishes their Monday cycle counts.
Priya AnandController · Meridian Hardware SupplyIndustrial distribution · $34M revenue · 58 staff
Cycle count accuracy92% to 99.4%
Three warehouses, six pickers per shift, and counts that finally agree with the system. The mobile flows match how the team actually walks the aisles, so they actually use them.
Marcus RiveraOperations Director · Cascade Pacific FoodsFood distribution · $28M revenue · 42 staff
In aggregate

Numbers behind the names.

Synthesised across the customer base — averaged where useful, summed where it tells the story.

Customer ARR managed$2.3BTotal annual revenue running on MetaERP tenants
Saved on month-end close$18MReclaimed finance hours, valued at fully-loaded cost
Hours reclaimed per week11kAcross PO chase, count reconciliation, and reporting
Modules adopted on average27Out of 49 — depth grows with tenant tenure
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